My work from home setup (Home Office in IT)
How I optimized my workspace for long shifts at the Service Desk.
My work from home setup (Home Office in IT)
Working in IT (especially in support, where you handle dozens of cases a day and constantly have open communication channels, user remote desktops, and tickets) requires a proper workspace. Hunched over a laptop on the couch would mean an early end for my back and productivity.
Here is my current productivity “booster” – my setup.
1. Ergonomics over RGB lights
I used to want everything blinking and flashy on my desk. Today, my goal is cleanliness (clean desk) and health.
- Chair: The foundation is a high-quality office chair (for example from the Czech company RIM or the legendary Herman Miller), not gaming “racing” chairs where you just slouch.
- Desk: A height-adjustable desk. I alternate sitting and standing in a ratio of about 70:30. It noticeably reduces the afternoon “comatose” fatigue.
2. Hardware connections
I work mostly with a company laptop, but at home, it only plays the role of a “station” connected closed in a corner to a docking station.
graph TD
A[Company Laptop Lenovo] -- USB-C --> B(Dell Docking Station)
B -- DisplayPort --> C[Primary 27\" Monitor - Dell]
B -- HDMI --> D[Secondary 24\" Monitor - Vertical]
B -- USB --> E[Mechanical Keyboard]
B -- USB --> F[Logitech MX Master 3 Mouse]
B -- USB --> G[High-Quality Webcam]
B -- Ethernet --> H[Home Router - 1Gbps]
3. The vertical monitor is a “Lifehack”
Notice the secondary monitor positioned vertically (portrait mode). Why do this?
- Reading code and scripts: A vertical monitor displays double the lines without scrolling.
- Reading documentation / ITSM Queue: A list of all tickets from ServiceNow, or endless ITIL documentations (and articles like this one!) look absolutely fantastic on a monitor in portrait mode.
- Teams / Slack: Conversation windows taking up the whole long display save switching tabs.
4. Irreplaceable peripherals
When you hold your hand on something for 8 hours a day, it can’t be a “cheap piece of plastic.” I swear by productivity mice (the Logitech MX Master series is great for scrolling Excel spreadsheets thanks to the side wheel!). I use headphones with active noise cancellation (ANC) - when a call is really tense, they help to absolutely cut off the noise of the home and fully concentrate on the user’s problem.
Investing in a Home Office means investing in yourself and your professional longevity.