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My work from home setup (Home Office in IT)

How I optimized my workspace for long shifts at the Service Desk.

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setup home-office hardware

My work from home setup (Home Office in IT)

Working in IT (especially in support, where you handle dozens of cases a day and constantly have open communication channels, user remote desktops, and tickets) requires a proper workspace. Hunched over a laptop on the couch would mean an early end for my back and productivity.

Here is my current productivity “booster” – my setup.

1. Ergonomics over RGB lights

I used to want everything blinking and flashy on my desk. Today, my goal is cleanliness (clean desk) and health.

  • Chair: The foundation is a high-quality office chair (for example from the Czech company RIM or the legendary Herman Miller), not gaming “racing” chairs where you just slouch.
  • Desk: A height-adjustable desk. I alternate sitting and standing in a ratio of about 70:30. It noticeably reduces the afternoon “comatose” fatigue.

2. Hardware connections

I work mostly with a company laptop, but at home, it only plays the role of a “station” connected closed in a corner to a docking station.

graph TD
    A[Company Laptop Lenovo] -- USB-C --> B(Dell Docking Station)
    
    B -- DisplayPort --> C[Primary 27\" Monitor - Dell]
    B -- HDMI --> D[Secondary 24\" Monitor - Vertical]
    
    B -- USB --> E[Mechanical Keyboard]
    B -- USB --> F[Logitech MX Master 3 Mouse]
    B -- USB --> G[High-Quality Webcam]
    
    B -- Ethernet --> H[Home Router - 1Gbps]

3. The vertical monitor is a “Lifehack”

Notice the secondary monitor positioned vertically (portrait mode). Why do this?

  1. Reading code and scripts: A vertical monitor displays double the lines without scrolling.
  2. Reading documentation / ITSM Queue: A list of all tickets from ServiceNow, or endless ITIL documentations (and articles like this one!) look absolutely fantastic on a monitor in portrait mode.
  3. Teams / Slack: Conversation windows taking up the whole long display save switching tabs.

4. Irreplaceable peripherals

When you hold your hand on something for 8 hours a day, it can’t be a “cheap piece of plastic.” I swear by productivity mice (the Logitech MX Master series is great for scrolling Excel spreadsheets thanks to the side wheel!). I use headphones with active noise cancellation (ANC) - when a call is really tense, they help to absolutely cut off the noise of the home and fully concentrate on the user’s problem.

Investing in a Home Office means investing in yourself and your professional longevity.

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