Beyond
the desk.
Enterprise IT / Web Dev / Cybersecurity
For Recruiters & Hiring
Key candidate facts in one place for rapid screening: immediate availability, enterprise L1/L2 operations experience, and verified security credentials.
Junior SOC Analyst / Security Specialist
Incident monitoring, security ticket resolution, networking fundamentals, and identity management.
Immediate / Flexible • Ostrava & Remote
Open to full-time roles: On-site in Ostrava, hybrid setup, or 100% remote anywhere in the Czech Republic.
Czech (Native) • English (B2/C1)
100% English operations in international enterprise team at Vivicta (ticketing, SLAs, client calls, documentation).
ServiceNow • ITIL • Active Directory • Entra ID
Daily incident handling under strict SLAs, request lifecycle, and access management for thousands of enterprise users.
Microsoft AZ-900 & SC-900
Officially verified fundamentals in Azure cloud, security, and IAM. Currently preparing for SC-500, SC-200, and AI-901.
React • TypeScript • Astro • PowerShell • SQL
Modern web application development, relational database management, PowerShell automation, and clean UI engineering.
About me
L1 Support & Systems Administration
Ostrava, Czech Republic
I work as a Service Desk Specialist and my daily mission is providing reliable L1 support. I focus on fast and efficient resolution of IT incidents and user requests through the ServiceNow platform. I routinely handle identity management and access provisioning in Active Directory and Entra ID. I pride myself on calm, clear communication, ensuring users can continue their work without unnecessary stress or technical disruptions.
My journey into IT started with programming websites, which I still pursue with enthusiasm in my free time. Writing code alone soon wasn't enough to understand the digital world. Curiosity and the desire to discover what truly powers websites and applications led me deeper into systems administration and cybersecurity.
[CURRENTLY FOCUSED ON]
In my free time, I work through rooms and CTFs on TryHackMe, practicing networking, Linux, and ethical hacking fundamentals. I also hold Microsoft certifications AZ-900 (Azure Fundamentals) and SC-900 (Security, Compliance & Identity), which give me a solid foundation in cloud, identity, and security basics.
Toolset
IT Service Management
Identity & Access
Security & Networking
Web & Design
Experience
Service Desk Specialist
CurrentFull lifecycle management of incidents and requests within the ServiceNow platform. Identity and access administration in Active Directory and Entra ID. All daily operations, documentation, and communication are conducted entirely in English.
Junior Frontend Developer
Collaborated within an agile team to develop scalable web applications in React. Responsible for implementing responsive user interfaces via Material-UI (MUI), optimizing codebase performance, and driving technical SEO improvements.
Web Master & Graphic Design
Management and development of the business's online presence. Designed and developed the official website, managed social media branding, and built an internal database application for inventory management.
Education & Langs
Bachelor's Degree: Business Informatics
VŠB – Technical University of Ostrava
Bachelor's thesis: Design of a Database Application
High School (General Education)
Language Skills
Certs
Azure Fundamentals
- ▸ Cloud Concepts & Models (IaaS, PaaS, SaaS)
- ▸ Azure Architecture & Resource Governance
- ▸ Shared Responsibility Model & SLAs
- ▸ Identity Management in Microsoft Entra ID
Security, Compliance, and Identity Fundamentals
- ▸ Zero Trust Architecture & CIA Triad
- ▸ Identity & Access Management (IAM, MFA)
- ▸ Microsoft Defender & Sentinel SIEM
- ▸ Regulatory Compliance & Risk Governance
Featured Projects
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Contact
Interested in working together, looking for a SOC / IT team addition, or just want to chat about tech? Drop a message or connect directly.